A fixed monthly price for your whole IT estate
Prices per month. Free initial audit and setup with a 12-month commitment. VAT not applicable, art. 293 B of the French Tax Code (CGI).
Detailed plan comparison
Everything that's included, line by line. Options can be added to any plan.
| Features | Essentiel €149 per month |
★ Most popular Business €449 per month |
Premium €990 per month |
|---|---|---|---|
| Coverage | |||
| Workstations included | 5 | 10 | 20 |
| Servers included | — | 1 | 2 |
| Support | |||
| Helpdesk and remote support | |||
| Remote requests / month | 10 | 20 | 40 |
| On-site visits / month | 1 | 3 | 5 |
| Hours | Mon – Fri, 10:00 – 17:00 | Mon – Fri, 10:00 – 17:00 | Priority |
| Response time (blocking outage) | J+1 | H+4 | H+2 |
| Security and backups | |||
| Monitoring | Basic | Full | 24/7 |
| Antivirus and updates | |||
| Managed EDR | Option +€5/workstation | Option +€5/workstation | |
| Microsoft 365 administration | — | ||
| Backup checks | — | ||
| Microsoft 365 backup | Option +€6/mailbox | Option +€6/mailbox | |
| Reporting | |||
| Monthly report | — | ||
| Quarterly review | — | — | |
| Extensions | |||
| Extra workstation | €29 | €39 | €49 |
| Extra server | €149 | €129 | €119 |
| Choose Essentiel | Choose Business → | Choose Premium | |
Web hosting, VPS and private cloud
One-off services
VAT not applicable, art. 293 B of the French Tax Code (CGI).
Frequently asked questions
Why is VAT not charged?
intechelle is a sole proprietorship under the French VAT exemption scheme (franchise en base, art. 293 B of the CGI). The prices shown are therefore the amounts you pay.
Which plan should I choose?
Essentiel suits up to 5 workstations without a server, Business suits SMEs with a server and Microsoft 365, and Premium suits companies that want a complete IT department. The free audit lets us decide together.
Is travel charged?
Each plan includes on-site visits: 1 per month with Essentiel, 3 with Business and 5 with Premium, up to one hour each, in Nice and on the Côte d'Azur. Beyond that, on-site work is charged at €85 per hour, one-hour minimum. Outside the Côte d'Azur, travel costs are shown on the quote.
How many remote requests are included?
10 requests per month with Essentiel, 20 with Business and 40 with Premium. A request is one incident or question, handled in up to one hour. Beyond that, time is charged at €65 per hour, in 15-minute blocks. Preventive maintenance, monitoring alerts and fixes to our own work are never counted. Unused requests do not carry over to the next month.
How does the hour pack work?
You buy 10 hours for €590, usable for 12 months for remote or on-site work. Each job is deducted from the balance and detailed in our ticketing system.