intechelle

Managed IT services and IT support for businesses

Your outsourced IT department in Nice and on the Côte d'Azur: user support, preventive maintenance, security and monitoring of your IT estate, for one clear monthly fee.

Ticket Resolved
Managed IT

A complete IT department, without hiring

For a small or medium-sized business, managing computers, Microsoft 365 accounts, backups and security alone takes valuable time. With intechelle managed IT services, you hand over your entire IT to a dedicated team that knows your estate and responds quickly.

We support your staff by phone, e-mail and secure remote access, carry out preventive maintenance of workstations and servers, manage updates and antivirus, and track every request in our ticketing system.

Based in Nice, we support businesses on the Côte d'Azur and across Europe, in French, English and Russian.

At a glance
Monthly plan from €149
Free initial audit
Helpdesk Monday to Friday, 10:00 – 17:00
Response from next business day to 2 hours, depending on the plan
Support in French, English and Russian
What's included

Everything your IT estate needs

User support
Phone and e-mail helpdesk, secure remote access, clear answers without jargon.
Security and antivirus
Managed antivirus, automatic updates, optional EDR and good password practices.
Preventive maintenance
Monitoring of workstations and servers, alerts before failures, regular clean-up and optimisation.
Microsoft 365 and e-mail
Accounts, licences, Teams, OneDrive and Outlook: we administer your environment.
Verified backups
Backup checks, restore tests and optional Microsoft 365 backup.
Tracking and reporting
Every request tracked by ticket, monthly report and regular review of your IT estate.
Our method

Get started in four steps

01
Free audit
Inventory of your workstations, servers, licences and backups, with our recommendations.
02
Clear proposal
A plan suited to your size, with a fixed monthly price and a written scope.
03
Onboarding
Installation of monitoring tools, documentation of your estate and helpdesk access.
04
Ongoing support
Day-to-day support, monthly report and adjustments as your business grows.
Essentiel, Business and Premium plans
From €149 per month
About €30 per workstation. VAT not applicable.
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Frequently asked questions

What are managed IT services?

Managed IT services means entrusting all or part of your IT management to an external provider. For a monthly fee, we handle support, maintenance, security and monitoring of your IT estate.

Do you come to our premises?

Most requests are resolved remotely. When needed, we come on site in Nice and on the Côte d'Azur, within the 1, 3 or 5 visits per month included in your plan; beyond that, €85 per hour.

How long is the commitment?

Our plans come with a 12-month commitment, which includes the audit and onboarding. A no-commitment option is available with a 15% surcharge.

Can we add workstations during the contract?

Yes. Each extra workstation is billed at your plan's rate, from the month it is added.

Let's talk about your IT
Reply within one business day, free initial audit.
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